INFORM specialises in IT systems for the optimized planning and control of business processes. They are based on advanced decision support technologies including Operations Research and Fuzzy Logic. Complementing existing administrative IT solutions, these optimization systems are applied to business operations where situation responsive, high quality decision making under time pressure is essential in order to boost productivity.

The differentiating factor between ‘classic’ administrative software and this new breed of ‘add-on’ optimization systems is their capability to automatically create work sequences, job schedules, resource allocations, etc. which minimize operational costs while maximizing customer service.

Rather than addressing strategic issues (e.g. design of entire supply chains) INFORM’s focus is strictly on operational issues (e.g. what materials shall be ordered in which quantities, from which supplier, into which site, at what time – taking into consideration long-term policies, all available data and information, and estimates to cover unknows).

Rather than merely providing software, INFORM is strongly committed to turn-key customer project support. Hence, application consultancy and go-live assistance are integral parts of every solutions offer, as well as long-term maintenance and support. The financial return-on-investment is typically well within 12 months after go-live.